Reportingchannel

01Who can use it

Anyone who has obtained the information in a work or professional context related to Fervi:

• People who work or have worked at Fervi, including those on assignment at user companies.
• Candidates who are taking part or have taken part in a recruitment process.
• Interns, trainees and volunteers.
• Client companies, suppliers, subcontractors and the people who work for them.
• Shareholders and members of the board of directors.

For a complaint about an application, a payslip or a service, write to us through the usual contact channels: this channel is for irregularities.

02What can be reported

Acts or omissions that may constitute:

• Breaches of European Union law: public procurement, data protection, anti-money laundering, the environment or public health, among others.
• Serious or very serious criminal or administrative offences, including those harming the Tax Agency or Social Security.
• Breaches of employment law on health and safety at work.

You can also report workplace or sexual harassment, discrimination or any other breach of the law or of Fervi's internal rules.

03Your safeguards

• Confidentiality. Your identity is known only to the person in charge of the channel. It is not disclosed to the people the facts concern or to anyone else at Fervi. It could only be given to a judge, the Public Prosecutor or the competent authority in the course of an investigation, and you would be told beforehand unless that would jeopardise it.
• Anonymity. You can report without giving any of your details. The report is stored without your IP address or any data about your device, and attached documents lose their original file name. Google Analytics is not loaded on the channel pages, even if you have accepted cookies.
• No retaliation. The law prohibits any retaliation against whistleblowers: dismissal, sanctions, changes to conditions, not renewing a contract or no longer working with you because you reported.
• Rights of the person concerned. Anyone named in the report has the right to the presumption of innocence, to know the facts attributed to them and to be heard, without being told who reported.

Protection covers anyone who has reasonable grounds to believe that what they report is true, even without proof. It does not protect anyone who reports facts they know to be false.

04What happens next

• When you send it you receive a reference and a follow-up code. That is your acknowledgement of receipt.
• The person in charge of the channel assesses whether the report is admitted and, if appropriate, opens an investigation.
• They may ask you for more information through the follow-up inbox, and you can add details or documents at any time.
• You receive a reply within three months of sending, extendable by a further three in especially complex cases.

If you'd rather tell us in person, ask for it in the report or in the inbox: we will offer you a face-to-face meeting within seven days.

Enter the follow-up inbox with your code whenever you like. Keep it safe: we don't store it, so we can't recover it or send it to you.

05Other channels

You can also go, directly or after using this channel, to the competent authorities:

• The Independent Whistleblower Protection Authority (A.A.I.).
• In the Valencian Community, the Agency for the Prevention of and Fight against Fraud and Corruption, or the relevant regional body.
• If the facts may constitute a crime, the Public Prosecutor or the police.
• For breaches of European Union law, the institutions and bodies of the EU.

06Data protection in the channel

Controller

Fervi Empleo ETT, S.L. · informatica@ferviempleoett.es

Purpose

Receiving, processing and investigating reports and taking the appropriate measures.

Legal basis

Compliance with a legal obligation (Art. 6(1)(c) GDPR and Art. 30 of Law 2/2023). Where the report includes special categories of data, reasons of substantial public interest (Art. 9(2)(g) GDPR).

Who has access

The person responsible for the system and, only when necessary, whoever must take disciplinary measures, legal advisers and the providers hosting the channel in the European Union (Supabase and Vercel).

Retention

Only as long as needed to decide whether to investigate. If no investigation has been opened within three months, the data is deleted, except what is needed, without personal data, to show that the system works. Anything irrelevant or proven false is deleted immediately. Investigation records are kept for a maximum of ten years.

Your rights

Access, rectification, erasure, restriction and objection, at informatica@ferviempleoett.es. If the person concerned objects to the processing, there are presumed to be compelling legitimate grounds to continue it, and they are never told who reported.